{"id":12856,"date":"2022-10-27T21:14:42","date_gmt":"2022-10-28T01:14:42","guid":{"rendered":"https:\/\/intosai.nclud.com\/journal-entry\/sai-bosnia-and-herzegovinas-first-communication-strategy-targets-improved-civil-society-engagement-2\/"},"modified":"2023-05-02T23:28:05","modified_gmt":"2023-05-03T03:28:05","slug":"sai-bosnia-and-herzegovinas-first-communication-strategy-targets-improved-civil-society-engagement-2","status":"publish","type":"journal-entry","link":"https:\/\/intosai.nclud.com\/fr\/journal-entry\/sai-bosnia-and-herzegovinas-first-communication-strategy-targets-improved-civil-society-engagement-2\/","title":{"rendered":"La premi\u00e8re strat\u00e9gie de communication de l’ISC de Bosnie-Herz\u00e9govine vise \u00e0 am\u00e9liorer l’engagement de la soci\u00e9t\u00e9 civile"},"content":{"rendered":"\n

Auteur : Jasmina Galijasevic : Jasmina Galijasevic, Chef de l’unit\u00e9 de coop\u00e9ration internationale, Cour des comptes des institutions de Bosnie-Herz\u00e9govine<\/p>\n\n\n\n

La Cour des comptes des institutions de Bosnie-Herz\u00e9govine (ISC de Bosnie-Herz\u00e9govine) a mis au point son premier rapport d’\u00e9valuation. une strat\u00e9gie de communication pour une p\u00e9riode de quatre ans (2022-2025). <\/a>La strat\u00e9gie de communication vise \u00e0 accro\u00eetre l’impact de l’ISC de Bosnie-et-Herz\u00e9govine et \u00e0 permettre \u00e0 la soci\u00e9t\u00e9 de b\u00e9n\u00e9ficier d’une valeur et d’avantages ad\u00e9quats gr\u00e2ce \u00e0 un engagement renforc\u00e9 des parties prenantes.<\/p>\n\n\n\n

L’ISC de Bosnie-Herz\u00e9govine a identifi\u00e9 le d\u00e9veloppement de relations efficaces entre les ISC et les parlements, ainsi qu’un engagement efficace avec d’autres parties prenantes pour accro\u00eetre l’impact, y compris la soci\u00e9t\u00e9 civile, comme un domaine n\u00e9cessitant un soutien et des conseils suppl\u00e9mentaires. Soutien \u00e0 l’am\u00e9lioration de la gouvernance et de la gestion (SIGMA)[1]<\/sup><\/a> soutient l’engagement des parties prenantes depuis 2018. Cette initiative vise \u00e0 aider l’ISC de Bosnie-Herz\u00e9govine \u00e0 d\u00e9velopper un engagement efficace des parties prenantes dans le contexte de l’INTOSAI-P 12<\/a> sur la valeur et les avantages des institutions sup\u00e9rieures de contr\u00f4le (ISC). SIGMA contribue \u00e9galement \u00e0 mieux faire conna\u00eetre et comprendre aux parties prenantes externes le r\u00f4le et le travail des ISC.<\/p>\n\n\n\n

Avant 2018, l’approche de l’ISC de Bosnie-Herz\u00e9govine en mati\u00e8re de communication \u00e9tait un processus \u00e0 sens unique : la principale source d’information \u00e9tait le site Internet de l’ISC, o\u00f9 \u00e9taient publi\u00e9s les rapports d’audit finaux, les communiqu\u00e9s de presse et d’autres documents, sans aucun m\u00e9canisme de retour d’information ou de consultation par les parties prenantes externes.<\/p>\n\n\n\n

Consciente que la communication \u00e0 sens unique ne permet pas d’\u00e9tablir des relations et ne contribue gu\u00e8re \u00e0 am\u00e9liorer la compr\u00e9hension et l’impact du travail de l’ISC, l’ISC de Bosnie-Herz\u00e9govine s’est efforc\u00e9e de promouvoir les m\u00e9canismes de retour d’information et de mettre en place un processus de communication \u00e0 double sens entre l’ISC et ses parties prenantes, qui va au-del\u00e0 de la simple communication d’informations.<\/p>\n\n\n\n

Apr\u00e8s une analyse initiale des parties prenantes et de la communication, l’ISC de Bosnie-Herz\u00e9govine et SIGMA ont mis en \u0153uvre plusieurs activit\u00e9s cl\u00e9s visant \u00e0 identifier les attentes des parties prenantes et leurs connaissances sur le r\u00f4le et les responsabilit\u00e9s de l’ISC de Bosnie-Herz\u00e9govine. Les activit\u00e9s d’analyse comprenaient des enqu\u00eates et des groupes de discussion sp\u00e9cialement con\u00e7us pour les m\u00e9dias, les organisations de la soci\u00e9t\u00e9 civile (OSC), les entit\u00e9s audit\u00e9es et le personnel des ISC. L’ISC de Bosnie-Herz\u00e9govine et SIGMA ont \u00e9galement organis\u00e9 un atelier au cours duquel les repr\u00e9sentants des ISC de Hongrie et de Lettonie ont pr\u00e9sent\u00e9 leurs bonnes pratiques en mati\u00e8re de dialogue avec les parties prenantes.<\/p>\n\n\n\n

Gr\u00e2ce aux r\u00e9sultats des activit\u00e9s susmentionn\u00e9es, l’ISC de Bosnie-et-Herz\u00e9govine a progressivement introduit de nouveaux outils et m\u00e9thodes de communication afin de surmonter les difficult\u00e9s de communication pr\u00e9c\u00e9demment identifi\u00e9es.<\/p>\n\n\n\n

L’une des principales approches r\u00e9formatrices qui a \u00e9t\u00e9 introduite est la tenue de r\u00e9unions consultatives avec les OSC des secteurs des finances publiques, de la corruption, de la s\u00e9curit\u00e9, des march\u00e9s publics, etc. Ces r\u00e9unions permettent aux OSC de contribuer au processus de planification de la v\u00e9rification annuelle de la performance de l’ISC de Bosnie-Herz\u00e9govine. La premi\u00e8re de ces r\u00e9unions a eu lieu en 2018 et est devenue depuis une pratique annuelle. Les repr\u00e9sentants des OSC ont r\u00e9agi tr\u00e8s positivement \u00e0 ce nouveau m\u00e9canisme de communication et utilisent les r\u00e9unions pour discuter activement des probl\u00e8mes du secteur public qui pourraient \u00eatre abord\u00e9s par les proc\u00e9dures d’audit de performance. Outre la discussion sur les th\u00e8mes d’audit potentiels, ces r\u00e9unions sont l’occasion pour les auditeurs de l’ISC de Bosnie-Herz\u00e9govine de partager avec les OSC les principales raisons qui sous-tendent la s\u00e9lection des th\u00e8mes d’audit de performance pour le plan d’audit annuel \u00e0 venir.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Source : SAI Bosnie-Herz\u00e9govine ISC Bosnie-Herz\u00e9govine<\/sub><\/p>\n\n\n\n

L’un de ces audits de performance, r\u00e9alis\u00e9 sur un sujet propos\u00e9 par une OSC, a d\u00e9bouch\u00e9 sur une initiative parlementaire en cours visant \u00e0 r\u00e9duire certains frais administratifs \u00e0 la charge des citoyens et des entreprises, ce qui \u00e9tait directement li\u00e9 \u00e0 nos constatations d’audit. L’objectif strat\u00e9gique de l’ISC de Bosnie-Herz\u00e9govine consistant \u00e0 faire participer les OSC au processus de planification de l’audit a permis de r\u00e9aliser un audit efficace.<\/p>\n\n\n\n

[1]<\/a> SIGMA (Support for Improvement in Governance and Management) est une initiative conjointe de l’OCDE et de l’UE, principalement financ\u00e9e par l’UE. <\/sub><\/p>\n","protected":false},"excerpt":{"rendered":"

La Cour des comptes des institutions de Bosnie-Herz\u00e9govine (ISC Bosnie-Herz\u00e9govine) a \u00e9labor\u00e9 sa premi\u00e8re strat\u00e9gie de communication pour une p\u00e9riode de quatre ans (2022-2025). La strat\u00e9gie de communication vise \u00e0 accro\u00eetre l’impact de l’ISC de Bosnie-et-Herz\u00e9govine et \u00e0 permettre \u00e0 la soci\u00e9t\u00e9 de b\u00e9n\u00e9ficier d’une valeur et d’avantages ad\u00e9quats gr\u00e2ce \u00e0 un engagement renforc\u00e9 des parties prenantes.<\/p>\n","protected":false},"author":26,"featured_media":5428,"template":"","meta":{"_acf_changed":false,"footnotes":""},"journal-categories":[2126,864],"content-tags":[859,875],"country":[2862],"region":[2129],"section":[2644],"coauthors":[],"class_list":["post-12856","journal-entry","type-journal-entry","status-publish","has-post-thumbnail","hentry","journal-categories-contributions-speciales","journal-categories-q2-q3-2022-fr","content-tags-civil-society-fr","content-tags-communication-strategy-fr","country-bosnia-herzegovina-fr","region-eurosai-fr","section-special-contribution-fr"],"acf":[],"yoast_head":"\nLa premi\u00e8re strat\u00e9gie de communication de l'ISC de Bosnie-Herz\u00e9govine vise \u00e0 am\u00e9liorer l'engagement de la soci\u00e9t\u00e9 civile - INTOSAI Journal<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"La premi\u00e8re strat\u00e9gie de communication de l'ISC de Bosnie-Herz\u00e9govine vise \u00e0 am\u00e9liorer l'engagement de la soci\u00e9t\u00e9 civile - INTOSAI Journal\" \/>\n<meta property=\"og:description\" content=\"La Cour des comptes des institutions de Bosnie-Herz\u00e9govine (ISC Bosnie-Herz\u00e9govine) a \u00e9labor\u00e9 sa premi\u00e8re strat\u00e9gie de communication pour une p\u00e9riode de quatre ans (2022-2025). 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